The confidential version of this complaint is being simultaneously filed with the commission along with a request for. The consumer services division csd is responsible for balancing the interests of both consumers and regulated utility companies. Filing a false complaint is punishable as a class a misdemeanor. Piu 2, consumer complaint against a businesscorporation. We encourage you to contact your provider to resolve your issue prior to filing a complaint. Documents saved as pdf files can be viewed and printed from any windows, dos.
Forms with this symbol are fillable in the acrobat reader. Filing an informal complaint federal communications. Mitigation of orbital debris in the new space age, ib docket no. How do i file an informal complaint do i need to get a form from the fcc first is there a fee. Fcc 605 schedule a for multiple call signs, serial numbers or file numbers. The original form must be filed with the original complaint and a copy of the form attached to each copy of the complaint. Radio amateurs once were the target of interference complaints filed with the fcc. Consumer complaints form florida public service commission. Federal communications commission fcc the federal communications commission fcc is an independent agency of the united states government created by statute to regulate interstate communications by radio, television, wire, satellite, and cable. Complaints can be filed through the fccs consumer complaint center at gov, which educates consumers about.
Complaints can also be filed by fax to 18664180232 or by filling out a 2000g loud commercial complaint form. The begin confidential and end confidential descriptions denote where confidential information has been redacted in the public version. Before proceeding with your submission, please note that an informal consumer complaint should only be filed at the fcc if you have a specific issue with your provider. If you want to file a consumer complaint about the issue you are experiencing, go to consumercomplaints. I want out of my contract with none of these early termination charges because you are incompetent. There is no special form to fill out to file an informal complaint with the fcc there is no charge you simply send a letter in your own words describing the problem to fcc common carrier bureau consumer complaints stop code 1600a2 washington dc. If you cannot complete the form online or need additional assistance with where to direct your complaint, please call our oag help line at 800 7717755.
Your story wont be forwarded to your provider and you will not hear back from your provider or the fcc. If you want to share your story, please complete this form. This is a official federal forms form and can be use in federal communications commission fcc. The issues shown are selected by the consumer when the consumer submits an informal complaint to the fcc. The csd mediates complaints filed against regulated utility companies, and enforces the rules and regulations of the tpuc. Fcc notice required by the paperwork reduction act and the privacy act the federal communications commission fcc or commission is.
Download free printonly pdf or purchase interactive pdf version of this form. Submit a completed intake form with any formal complaintto indicate that the satisfies all procedural and substantive requirements of the communications act of 1934, as amended, and applicable fcc rules. Now, the fcc has made it easier for hams to file their own rf interference and other complaints, thanks to a new feature of the fccs recently redesigned website. Individual informal consumer complaint data detailing complaints filed with the consumer help center beginning october 31, 2014. Getting an outside antenna is not what im paying through the nose for. If you cant find the right business in the results, you. Documents saved as pdf files can be viewed and printed from any windows, dos, unix, mac, or os2 platform that has acrobat reader software free from adobe systems, inc.
Imposter scams someone pretending to be a wellknown business, a familyfriend, or a government agency fake checks receipt of a fake or counterfeit check personal, cashier, business, or money order during a transaction. Submit a consumer complaint to the ftc federal trade. Digital mediastreaming complaints about the advertising, content or sales of digital entertainment as it is distributed and viewed on digital electronic devices includes cd and dvd formats something else. If someone is using your personal information to open new accounts, make purchases, or get a tax refund, report it at identitytheft. Filing a complaint with the federal communications commission. The ncvec form 605, different from the fcc form 605, is much more userfriendly, but must be sent to a vec for processing, not to the fcc. This launch is another step in the broader effort of the fcc to streamline its consumer complaint processing and make more detailed, realtime.
Statement regarding the importation of radio frequency devices capable of causing harmful interference read instructions before completing form. Choose the business youd like to file a complaint against from the list to the left. The federal communications commission fcc or commission is authorized under the communications act of 1934, as amended, to collect the personal information that is requested on fcc forms 2000, 475b, 501, andor 1088. Question complaint form to submit inquiries online. Fcc form 475b federal communications commission fcc. The public service commission no longer has the authority to accept as many of the consumer telecommunications complaints as we have in the past. If you are interested in submitting an informal complaint about an internetrelated issue, please complete this form. If a complainant is dissatisfied with the providers response to an informal complaint or the fcc s disposition of that complaint, a formal complaint may then be filed within six months of the response date to the informal complaint. We will share your story internally and use it to inform policy making and potential enforcement. I have lodged a complaint against your sorry service last night about my channels pixelating with the fcc.
Submit a consumer complaint to the ftc federal trade commission. Use ncvec form to apply for a new or upgrade license at an exam session. Filing an informal complaint the fcc gives consumers the opportunity to file informal complaints about problems with the communications services that the fcc regulates. Redesigned fcc website makes it easy for hams to file. Unlawful failure of oversight of commercial space operations. Justia formal complaint intake form official federal. Complaints can be filed through the fcc s consumer complaint center at fcc. Jun 30, 2009 the fcc customer complaint policy is a commitment to hold ourselves accountable by responding to and resolving complaints at the most appropriate level in the corporation. Complaints can be filed through the fcc s consumer complaint center, which educates consumers about communications issues and guides them through the complaint process. The psc may still accept consumer complaints dealing with the lifeline program, relay service, and pay phone service. Federal communications commission, obscene, profane, andor indecent material complaint form. Your provider has 30 days to send you a response to your complaint. When you have issues concerning a provider or policy, let us know about it.
How to file a complaint with the federal trade commission from federal trade commission on vimeo. July 8, 2019 washington, dc 20554 notice of complaint. Apr 22, 2020 this pie chart shows informal consumer complaints involving tv issues. Fleet cyber command inspector general tollfree hotline. Well have it back up and running as soon as possible. Please note that paper complaints received on or after march 17, 2020, will not be processed until the fec resumes normal mail operations. By submitting your story you are not filing a consumer complaint. The fcc customer complaint policy ensures consistent messages are delivered to individuals making complaints. If you feel as if the cell phone companies have ever let you down, not held up their end of the deal, provided poor customer service or data service, or just outright lied to you. The federal communications commission gives consumers the opportunity to file informal complaints about problems with the communications services that the fcc regulates. An fcc customer service representative will fill out an electronic version of the form for you during your conversation. If your complaint is about a telecom billing or service issue, we will serve your complaint on your provider. The ftc cannot resolve individual consumer complaints, but we have tips to help you get your money back. Office of consumer affairs and business regulation 501 boylston street, suite 5100 boston, ma 02116 consumer hotline.
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